Enhancing Your Practice with Psychological Safety

Join us for an insightful fireside chat with three experienced coaches and consultants who have successfully integrated psychological safety into their practices.
Our Master S.A.F.E.T.Y.™ Practitioners will share real-world examples, best practices, and actionable strategies to create environments where individuals feel safe to innovate, collaborate, and excel.

About The Presenters:


Heather Esposito

Heather leads the Learning & Development program at BPM, a top 35 accounting firm in San Francisco, bringing 25 years of industry experience. Formerly, she led global leadership development for Herman Miller.

Heather specializes in coaching leaders for transformative change, emphasizing self-awareness and growth. With a focus on the neuroscience of quality conversations, growth mindset, and psychological safety, she has over 2,500 hours of coaching experience with the International Coaching Federation (ICF).

Heather holds multiple degrees and was recognized as a Top 10 Learning and Development Leader by OnConferences.

Grant Doster, MBA

Grant is a servant leader with high energy and enthusiasm who brings multi‐industry savvy and a blue‐chip pedigree from Pepsi‐Cola, Miller Brewing, and The Walt Disney Company.

Most recently, Grant was the SVP and Global Practice Lead for D&I at the Adecco Group’s LHH business unit, where he spearheaded D&I initiatives across the Americas, EMEA, and Asia Pacific. His role involved thought leadership, program creation, and delivery to enhance D&I awareness and skills.

Grant joined the ABL accredited delivery community in 2020, he is an ABL Advisory Board member and is an ABL Master Facilitator of Psychological Safety training, coaching and support.

Hasan Rafiq is a distinguished workplace strategist specializing in Diversity, Equity, Inclusion, and Belonging (DEIB) and Psychological Safety. With over 15 years of experience in executive coaching, organizational development, and HR transformation, he is renowned for driving positive change within organizations.

Hasan has been recognized as the 2019 DEI Innovator and DEIB Leader of the Year by Great Places to Work. At Meta, he developed the Coaching for Inclusion program, enhancing inclusive leadership. Hasan’s prior roles at EY focused on DEIB, impacting over 15,000 employees.

He is an ABL Advisory Board member, Professional Certified Coach, and ABL Master Facilitator.

 

Managing the Psychological Safety Need for Esteem

In this article, learn effective strategies for managing employees with a high psychological safety need for esteem in the corporate world. Maximize their potential and boost team performance by understanding the psychological safety need for Esteem.

 

In the corporate world, I’ve always wondered why some people wear a suit and tie every day, while others dress in casual, sometimes worn-out clothes. These choices made me curious: were the suit-wearers trying to impress others or just enjoying dressing up? Were the casually dressed being frugal, or did they lack self-respect?

After tactfully asking some people about their choices, I found both groups had good reasons. Suit-wearers dressed up for themselves and others, while those dressing down had valid reasons, but none that pointed to low self-respect.

I realized these differences went deeper into how our brains work. People who always want to present themselves in the best possible light are similar to those who always need to be right, like to win, or present perfect images on social media. These behaviors stem from a need to feel elevated in the social hierarchy.

We call this “Esteem,” but it’s not the typical esteem we think about. The type of Esteem I am talking about is an emotional trigger, hence there is low sensitivity to it and high sensitivity to it.

 

Esteem in Action

When I understood this, everything made more sense. People who didn’t care about having the best clothes or who weren’t competitive didn’t lack self-respect. They simply had a low need for feeling high in the social hierarchy. They’d say things like, “I don’t need to dress well to know I’m good at my job,” or “I’d rather be comfortable than compete in a fashion show.”

Interestingly, those with a high need for Esteem often judged those with a lower need. They’d say, “Doesn’t Dave know people judge him by the way he dresses?” or “I’d be embarrassed to leave the house like that.” Their comments showed that they were triggered by social status.

 

The Six Domains of Psychological S.A.F.E.T.Y.™ and Triggers of Human Behavior

This led me to a broader truth: while we’re all different, we share common triggers that influence our behavior and psychological safety. Neuroscience identifies six main triggers, summarized by the acronym S.A.F.E.T.Y.™

  • Security: The need for predictability, consistency, and certainty (Change is bad).
  • Autonomy: The desire to have control over one’s environment.
  • Fairness: The intrinsic need for equitable interactions.
  • Esteem: The need for self-respect and acknowledgment.
  • Trust: The social requirement to belong to and protect those we deem “like us”.
  • You: Your unique experiences, influences and goals

Each of these triggers lives on a continuum, and every individual has a different sensitivity to each. That level of sensitivity changes how you respond to the world around you, how you interact with others, and what habits you build in your life.

 

Managing Esteem in Relationships

Firstly, there is no such thing as a person who has no need for Esteem. Just because a person has a low need for it, does not mean they do not need it. It only means that they are less sensitive compared to others.

So, this advice can work with pretty much every human being on the planet, but it will be more critical in certain relationships compared to others.

1. Realize that people with high need for Esteem will literally suffer if they are made to look bad in public. So, if you are going to give critical feedback, do it in private.

2. Compliments are appreciated, particularly about a thing they are proud of. That means, at work, the annual bonus is important, and so is the title increase.  Both of these things recognize accomplishment and provide status.

3. Be careful about putting two people with high need for status in competition with each other, especially if they are supposed to be inside a team together. If you want them to compete, like if they are in a sales team, then this can be constructive for the company. But if they are on a product team or an HR team then this can be damaging. (Imagine a team where each member always needs to be right – disaster). It may be better to put a person with a higher need for Esteem together with a person with a lower need for Esteem in these other cases.

4. Help your team learn about their triggers. Learning and understanding makes people feel smarter and more self-aware, which increases their sense of status. Take the S.A.F.E.T.Y.™ Self-Assessment.

 

At the Academy of Brain-Based Leadership, we provide tools and workshops to help individuals and teams understand their triggers and manage their psychological safety for improved wellbeing and performance. Contact us to learn more about our workplace solutions.

We also offer a Psychological Safety Accreditation Program for Coaches, Consultants and Leaders, as well as an on demand Brain-based Leadership Certificate.

 

FAQs

How can I manage employees with a high need for Esteem?

Provide critical feedback in private, recognize their achievements, avoid unnecessary competition, and educate them about their psychological triggers.

 

Why do some employees not care about dressing up for work?

Some employees have a low psychological safety need for Esteem and do not feel the need to compete in social status through their appearance.

 

What are the six triggers of human behavior identified by neuroscience?

The six triggers are Security, Autonomy, Fairness, Esteem, Trust, and You (individual unique experiences).

 

What is the SAFETY Model?

Based on the latest neuroscience, the S.A.F.E.T.Y.™ Model describes six domains of threat or reward that are important to the brain. They are: Security, Autonomy, Fairness, Esteem, Trust and You.

Understanding the needs, rewards, motivations, biases, and stress triggers of each domain provides valuable insights, improving interactions, teamwork, and productivity while fostering a sense of safety and well-being in the workplace.

 

How can understanding Esteem improve team performance?

Understanding Esteem can help in managing team dynamics better, ensuring that individuals’ needs for recognition and respect are met, leading to increased motivation and performance.

 

What should I avoid when managing someone with high Esteem needs?

Avoid public criticism and unnecessary competition within the team, as these can negatively impact those with high Esteem needs.

 

Conclusion

In conclusion, managing someone with a high psychological safety need for Esteem involves understanding their triggers and ensuring their need for recognition and status is met. By providing feedback in private, recognizing achievements, and avoiding unnecessary competition, you can create a supportive environment that maximizes their potential and boosts overall team performance.

Building a Culture of Psychological Safety

When building a culture of psychological safety is compromised in the workplace, the cost to organizations is significant: poor productivity, disengagement, and high turnover are just a few of the negative impacts.

However, when organizations genuinely nurture a culture of psychological safety, they create environments that foster creativity, innovation, collaboration, and performance—all key ingredients for high-performing teams.

The need for organizations to focus on psychological safety is more urgent than ever. With stringent ISO Psychosocial Risk Regulations and emerging legislation placing psychological safety on par with physical safety, organizations must recalibrate to limit their risk and create positive workplace environments. For decision-makers within organizations, understanding and building a culture of psychological safety is crucial.

Join neuroscientist Dr Dan Radecki and Leonie Hull Co-founders of the Academy of Brain-based Leadership, and authors of “Psychological Safety: The key to happy, high-performing people and teams in an on-demand webinar designed to equip you with the knowledge and tools needed to transform your workplace culture.

In this webinar, you will learn:

  • What is psychological safety? And why is it critical now?
  • Neuroscience insights that underpin our approach to psychological safety
  • The seven essential components for fostering a culture of psychological safety
  • Insights into the S.A.F.E.T.Y.™ Model, a common framework for implementing psychological safety
  • How a psychological safety system can help build a culture where people feel secure, valued, and empowered to contribute and perform at their best
  • Real-world examples of how other organizations are successfully implementing psychological safety

This webinar is a must-watch for leaders who are committed to creating a positive, productive, and resilient work environment. Don’t miss this opportunity to learn from leading experts and gain practical strategies to build a culture of psychological safety in your organization.

By prioritizing psychological safety, you can drive innovation, enhance collaboration, and boost overall organizational performance.

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